We believe that irrespective of ability, disability or impairment, everyone should have access to the best possible customer service and be able to enjoy our products.

We provide a range of services to support our customers with accessibility needs which include:

  • Next Generation Text Relay Service
  • Access to emergency SMS (mobile only)
  • Free directory enquires
  • Priority fault repair
  • Third party bill management
  • Large print correspondence
  • Confirm the call-in writing
  • And many more!

For all the options available please contact us on 0330 159 8099 or email and one our team will be happy to help.